What We Collect and Why We Collect It
When you register, we record your name, contact details and account credentials. When a transaction is made — via Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX — we log the payment reference and amount so your account wallet reflects the correct balance. We also
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collect device identifiers and session data to detect unusual login activity and keep your account safe. Cookies help us remember your preferences so the lobby loads in the state you left it. We do not read the contents of your e-wallet app; we only record the
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transaction reference our payment gateway returns. Data shared with payment processors is limited to what those processors need to clear the transaction — nothing more. Your information is retained for as long as your account remains active and for the period required under applicable Malaysian law.
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Where local law permits access to our platform, those obligations govern how long we hold records. You can ask us to review or erase data that is no longer required by writing to our support channel at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.